1 hour ticket response
Duoservers Web Hosting’s team of tech support engineers is focused on offering swift answers to all your questions. We will review your technical support ticket the minute it’s been delivered and will reply back to you with a solution within less than one hour after the ticket submission. In fact, our average client support ticket response time is twenty minutes.
An Excellent Help Desk Support Service
Each member of our client service staff has lots of years of experience in the website hosting market and almost all of them have been with us for at least 5 years. They are all eager to respond to all your questions in the most competent manner possible.
An Easy–to–Navigate Help Center
Integrated into the Website Control Panel is an intuitive Help Center section, which includes a variety of sources of information. You can search through a routinely updated knowledgebase featuring web hosting account administration articles and web site management articles, check out our instructional video tutorials or examine the F.A.Q. library.