Customer Support Channels
A 1–hour Response Guarantee
We supply a 1–hour resolution warranty with all of our website hosting packages, which means every single assistance inquiry you post is going to be answered to in less than 1 hour maximum. Our support crew members have been educated to promptly sort out any situation and to provide you with well timed guidance on any concern that you might have.
A Top–quality Support Service
Get in touch with us every time needed. Our crew of employees is going to be online for you 24x7x365 to react to all your problems and to resolve any situation you will have. You can easily send us a customer assistance ticket from your Website Control Panel or send us an e–mail message anytime. Moreover, on working days, you’ll be able to phone us or take advantage of the live chat alternative.
An Intuitive Help Section
Our Control Panel delivers a thorough knowledge base that’s incorporated into all areas. In each area, you’ll find a Help button that will load for you a group of step–by–step guides on how to make use of a certain element or accomplish a particular action. In addition, we have generated guide films so its possible to get a better idea of the Control Panel’s interface.